Shipping policy

Shipping Policy

Last Updated: [Date]

At LUXORA, we are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–4 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Estimated Delivery Times

Delivery times are estimates and may vary depending on the destination, customs clearance, carrier operations, weather conditions, and other factors beyond our control.

United States

  • Processing Time: 1–4 business days
  • Estimated Shipping Time: Approximately 10 business days

Estimated Total Delivery Time: 11–14 business days

International Orders

Delivery times for other countries vary depending on the destination and shipping carrier. Estimated delivery times will be displayed during checkout whenever available.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

If your order qualifies for Free Shipping, this will be clearly displayed during checkout.

Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated by LUXORA.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number, allowing you to monitor your shipment online.

Delays

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Customs inspections
  • Carrier delays
  • Severe weather conditions
  • Public holidays
  • Force majeure events

LUXORA is not responsible for delays caused by shipping carriers, customs authorities, or other third parties.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

LUXORA cannot be held responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible so we can assist you.

Email:
noemiyluis1010@gmail.com

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

LUXORA

📧 Email: noemiyluis1010@gmail.com